Appia IT Privacy Policy

The following privacy policy specifications correspond to both the website and the use of any software solution or service contracted to Appia IT LLC.  Appia IT will not transfer or disseminate Personal Data to third parties without each individual’s consent, and administer them in accordance with Law 25.326.

This Appia IT Privacy Policy (“Privacy Policy”) is effective as of September 9, 2019 and describes our privacy practices in relation to the users of this website and about its personal data protection policy. Below we detail how we collect, use, share and process information related to people (“Personal Data”) so that they can determine, freely and voluntarily, if they wish to provide Appia IT with the personal data that may be requested or that can be obtained from them in relation to the subscription to any of the software solutions and services provided by Appia IT. And so that people can know their rights and options regarding the processing of their Personal Data.

We reserve the right to update this Privacy Policy periodically to reflect the changes made to our practices, technologies, news or legislative or jurisprudential requirements and other factors. If so, we will update the “effective date” at the beginning of this Privacy Policy.

We recommend that you periodically review this Privacy Policy to stay informed about the collection, treatment and exchange of your Personal Data that we carry out. We will announce on this page any significant changes that were to be applied and in advance of its implementation.

Appia IT is responsible for the processing of your Personal Data in accordance with the provisions of this Privacy Policy, unless expressly stated otherwise.
In order to avoid doubts, this Privacy Policy will not apply to those cases in which we treat Personal Data sent by or for a customer to any of our products and services "in the cloud" through which our customers sell u offer their own products and services, send communications to other people; collect, use, share or process personal data using our products and services in the cloud.

We have no control nor are we responsible for the privacy or data security practices of our clients, which may differ from those established by Appia IT in this document.

Collection of personal data

We only collect the information we really need. Some of this information corresponds to data that you provide us when you:

• Visit our websites

• Visit our official social media pages.

• Visit our offices or meet with an employee or partner of Appia IT.

• Contact us proactively or respond to communications from us, including emails, phone calls, text messages (SMS), fax, participate in video conferences or chats.

• Complete the contact form on a website owned by Appia IT.

• Register attends and / or participates in our events, webinars or contests.

• You subscribe to receive communications, offers, proposals.

• Request to receive information, demos or proposals about our services and solutions.

• Complete any online public access contact form requesting information about our services, customer service, register for an event, register for downloading content.

• When you authorize us to post your opinion and testimonials about our products and services on our website.

• When you use our products and services in the cloud as a user enabled by one of our clients, who has provided access to our services, where we act as responsible for your Personal Data.

• when you share personal or confidential information with us when requesting customer assistance

• When you act as a contact on behalf of your company in the payment processing when acquiring any of our services or solutions.

If you provide us with any Personal Data about other people, you declare that you have the authority to do so and acknowledge that they will be used in accordance with this Privacy Policy. If you believe that your Personal Data was provided to us incorrectly or you wish to exercise the rights you have over your Personal Data, please contact us by clicking here.

We collect information from other sources, such as through our referral programs, partners or resellers, or if you subscribe to our products using an authentication provider such as LinkedIn or Google.

If you interact with our brand on social networks (for example, by liking, commenting, retweeting, mentioning or following us), we will have access to your interactions and profile information. We will still have that information, even if you later remove it from the social networking site.

As with most websites, we collect certain information automatically about how users use the website. We use common tools to collect usage data, cookies, web beacons and similar technologies to collect information, automatically, that may contain Personal Data from your computer or mobile device, while browsing our websites. This information may include the IP address (or proxy server), device and application identification numbers, the reference URL, location, type of browser, Internet service provider or mobile operator, the pages and files displayed , searches, operating system and information about the system configuration and the date / time associated with your use. The information collected is that which the same web browsers, servers and mobile devices make available to us, and is used to analyze general trends, to help us provide and improve our websites and to ensure the security and proper and continuous operation of them.

As with most websites, we use Google Analytics to track user interaction. We use this data to determine the number of people who use our website and to better understand how they find and use our sections within the site. The system prevents identification and profiling as well as any other massive treatment or individual identification of a person. Google Analytics uses cookies, which are specified in Google’s developer guides. Disabling the use of these cookies in the user's browser will stop tracking any part of your visit to the pages of this website.

What do we use this data for?

• To analyze trends, monitoring of use, navigation and interaction within our websites, with the aim of developing and applying continuous improvements to its functionality and content.

• To meet contact requests, information or demonstration of our services.

• Manage your data in relation to your registration to events, contests and promotions and to send the relevant material.

• Evaluate and improve the user experience.

• To send commercial communications, advertising information, product recommendations and other communications about us and our solutions and services, our products, promotions or events as necessary to satisfy our legitimate interest in direct marketing or to the extent that you have given your consent previous.

• To identify new opportunities for customers and potential customers as they show an interest in our services and solutions.

• To comply with legal obligations, cooperate with public and government authorities, courts or regulatory bodies, in accordance with our legal obligations under applicable laws, to the extent that this requires the processing or communication of Personal Data to protect our rights or when is necessary to satisfy our legitimate interest to protect our websites from misuse or abuse, protect security or personal property, search for available resources and limit our damages, comply with legal proceedings, court orders or legal proceedings or respond to legal requests.

And if you are a customer or work for an Appia IT customer:

• To provide the functionalities and capacity necessary for the use of our contracted websites, solutions and services and to be able to fulfill our obligations in accordance with the terms of use / service applicable to each of them.

• Administer the user registry to our solutions in order to fulfill our contract, in accordance with the applicable terms of service.

• To provide support and assistance to our customers.

• To communicate information about the services and solutions that you or your employer has contracted with Appia IT.

• To promote new products and functionalities that we understand may be of interest.

• To request your opinion regarding the contracted services.

• To know the needs of our customers and apply continuous improvements to our websites, solutions and services.

• To promote the security of our websites and solutions, and the protection of services, systems and applications and to protect our rights and those of others.

• Manage payments: if you have provided us with financial information, we process your Personal Data to verify such information and process payments, to the extent necessary to complete a transaction and fulfill our contract with you.

• To review compliance with the terms of use applicable in our client's contract to the extent that we have a legitimate interest in ensuring compliance with the relevant conditions.

• When we need to collect and process Personal Data by law or for the execution of a contract we have entered into with you, and you do not provide the Personal Data required when requested, we may not be able to fulfill our contract with you.

With whom do we share Personal Data?

We may share your Personal Data as follows:

• With our contracted service providers, which provide services such as hosting and administration of information systems and technologies (IT), credit card processing, research and analysis, marketing, customer service and data enrichment for the purposes and on the legitimizing bases detailed above.

• If you use our services as an authorized user, we may share your Personal Data with your affiliated customer responsible for your access to the services, to the extent necessary to verify accounts and activities, investigate suspicious activities or enforce our terms and policies.

• With sponsors of contests or promotions in which you register.

• In specific cases, with professional advisors acting as managers or co-responsible for the treatment, among others, lawyers, bankers, auditors and insurers, who provide consulting, banking, legal, accounting and insurance services, and to the extent that We have a legal obligation or a legitimate interest in sharing your Personal Data.

• If we participate in a merger, restructuring, dissolution or other fundamental corporate change, or sell a website or a business unit, or if all or part of our business, assets or shares are acquired by a third party, we may share your Data Personal with said third party. In accordance with applicable regulations, we will make all reasonable efforts to notify you of any transfer we make of your Personal Data to an unrelated third party.

• We may also share anonymous usage data with Appia IT service providers, in order to assist Appia IT perform analysis and improvements. Likewise, Appia IT may share such anonymous usage data jointly in the normal course of our business; For example, we may share information publicly to show trends in the general use of our services.

• Any personal information or other information that you send through communities, forums, blogs or chat rooms to our websites can be read, collected and used by other people who visit these forums, depending on the configuration of your account.

International Transfers of Personal Data

Your Personal Data may be collected, transferred and stored by us in the United States.

Therefore, the processing of your Personal Data can be carried out outside your jurisdiction and in countries that are not subject to a decision of adequacy of the European Commission or its local legislative and / or regulatory body, whose level of data protection It may not be the same as that offered by your jurisdiction, such as the EEA.
How long do we keep your Personal Data?
We keep your personal information as long as you remain our client, and for the period that is necessary for the purposes set forth in this privacy policy. When we no longer have a legitimate need to process your information, your data will be deleted, anonymized or isolated as appropriate.
If you are not a customer and have requested the subscription to any of our information services, newsletters or commercial promotions, the personal data provided will be kept until your suspension is requested by the interested party, exercising your rights over the data.
In case you do not want to receive more information from Appia IT, you can request it through the option to unsubscribe included in our communications or by contacting us by clicking here.

Minors

Our websites, solutions and services are aimed at companies. We do not consciously collect Personal Data from minors. If you are the father or mother or guardian of a minor and believe that your child has provided us with Personal Data without your consent, contact us by clicking here, and we will take the necessary steps to remove such Personal Data from our systems.

Your rights in relation to your Personal Data

You have certain rights related to your Personal Data, in accordance with the provisions of local data protection laws. Depending on the applicable regulations and, in particular, if it is within the EEA. These rights may include rights to:

• Access to your Personal Data in our possession.

• Rectification of inaccurate personal data and, depending on the purpose of its processing, ensure that they are complete.

• Elimination and / or forgetting your personal data to the extent permitted by applicable laws on data protection.

• Limitation of the treatment we carry out of your Personal Data, to the extent permitted by law (right of limitation of treatment).

• Transmission of your Personal Data to another responsible for the treatment, as far as possible (right of data portability).

• Opposition to any treatment of your Personal Data that is carried out on the basis of our legitimate interests. When the processing of your Personal Data is for direct marketing purposes or we share them with third parties for your own direct marketing purposes, you may exercise your right to object at any time to such treatment, without having to indicate any specific reason for such opposition.

• Revoke your consent prior to the use of your personal data.

If you wish to exercise any of your aforementioned rights, contact us by clicking here. We will contact you if we need you to provide us with additional information to satisfy your request. We try to respond within 30 days, but sometimes it may take longer depending on the number of requests received. If you are an employee of an Appia IT client, we recommend that you channel your request through the responsible system administrator within your company so that the person assists you in obtaining help to rectify or update your data. There are certain data that can be updated by the same registered user to any of our software solutions, for this you must enter the platform and edit the configuration of your data. If you wish to update your billing information, cancel your subscription, request a backup or deletion of your personal data and information associated with your account, contact us by clicking here or through the support team assigned to your company.

Commercial communications by various means of communication.

If we treat your Personal Data in order to send you commercial communications, you can manage the reception of the communications by clicking on the “Cancel subscription” link located at the bottom of the commercial emails of Appia IT.

You can also deactivate push notifications in Appia IT’s applications on your device or cancel your subscription by contacting us by clicking here or through the support team assigned to your company.

Please note that when you deactivate commercial communications, you do not deactivate important transactional communications related to your current relationship with us, such as communications about subscriptions or event registrations, service notices or security information.

If you would like your telephone number to be added to our internal "Do not call" register of commercial calls, please contact us by clicking here and include the name, surname, company and the telephone number you wish to add to our "do not call" records. You can also ask us during a commercial call that you do not want to be called again for advertising purposes.

How do we protect your Personal Data?

We take the necessary precautions, including organizational, technical and physical measures to help protect the Personal Data we process or use from accidental or unlawful destruction, loss or alteration or unauthorized communication or access.
While we comply with generally accepted standards to protect Personal Data, no storage or transfer method is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and logging out before leaving websites. If you have any questions about the security of our websites, contact us by clicking here.